20221020 | CPTSS | Building Rapport With Parties In Online Mediation

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We invite you to learn about the journey into the profession via our digital Careers in Peacebuilding talk story series.

“Building Rapport With Parties In Online Mediation” with Giuseppe Leone and moderated by José Barzola

The Session:

Join us to learn why building rapport with parties when you mediate online is as important (even though more difficult) than when you mediate in person. Giuseppe Leone will share his lessons from the field, as well as some effective techniques for building that rapport online. You can obtain the speakers notes at https://cutt.ly/AB9XsvR.

About Conflict Resolution Alliance

The Conflict Resolution Alliance (CRA) supports and develops peacebuilders in Hawai’i. CRA aims to promote and support peaceful conflict resolution and collaborative decision making at all levels in our society whether in our home, school, ohana, workplace, or community. CRA are mediators, arbitrators, facilitators, educators, social workers, lawyers, psychologists, child and family advocates, problem solvers, and concerned citizens – all dedicated to the pursuit of peace. Learn more at https://www.crahawaii.org/.

About Giuseppe Leone

Giuseppe Leone is a retired mediator in Hawaii, where he has been practicing mediation since 1997. He became interested in and started practicing online mediation in 1999 – first by email, then via Skype, and finally (in 2011) via Zoom. Giuseppe believes that the success of an online mediation depends mainly on the mediator’s skills and experience – not on the video conferencing software being used. That said, for his online mediation practice he prefers Zoom. In addition, he trains mediators – one-on-one, hands-on – how to be 100% ready and prepared when they offer online mediation to their clients.

About José Barzola

José Barzola has a passion for creating social change through nonviolence, nurturing relationships that transcend cultural barriers, and focusing on issues of diversity, inclusion, and equity. He is a highly organized higher education administrator with 20 years of experience and success in administration, student development within academic and student affairs. José has also been an affiliate faculty teaching courses on peace and conflict resolution, a professional mediator and facilitator for 10 years both in New York and Hawaii. He is currently the Educational Specialist and Affiliate Faculty at the Matsunaga Institute for Peace at the University of Hawai’i at Mānoa.

Co-Sponsors: Conflict Resolution Alliance and Matsunaga Institute for Peace.

To learn more about the Matsunaga Institute for Peace, visit us at https://peaceinstitute.manoa.hawaii.edu/.

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